Privacy Policy

1. Introduction

Silverpath ("we", "us", "our") is committed to handling personal data with care and transparency. This Privacy Policy explains what information we collect from people who use our website or attend our workshops, how we use it, and the choices available to you.

This policy applies to data collected through our website at silverpathf.sbs and through our registration and booking processes. It does not apply to third-party websites that may be linked from our pages.

For questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect only what is needed to respond to enquiries, manage session bookings, and operate our website.

• Contact and registration data: name, email address, and phone number provided when you submit an enquiry or register for a session.
• Session attendance data: which workshop you attend and the date of attendance, for administrative purposes.
• Website usage data: pages visited, time on site, and browser type, collected via analytics cookies if you have consented to their use.
• Communications: emails or messages you send to us.

We do not collect financial information, identity document numbers, or any data about your personal retirement or employment situation during sessions — sessions are educational group settings, not individual consultations.

3. How We Collect Data

• Through the contact and enquiry form on our website
• Via direct email or telephone communication
• Through session registration forms (completed at the venue or sent to us by email)
• Automatically through website analytics, if consent has been given for analytics cookies

Legal basis: Data from enquiries and bookings is processed on the basis of legitimate interest (responding to your request and managing our services). Analytics data is processed on the basis of consent, which you manage through the cookie preference tool on our website.

4. How We Use Your Data

• To respond to enquiries and provide information about sessions
• To manage session bookings and send confirmation details
• To contact you with practical information relating to a session you have registered for
• To maintain records of attendance for our own administrative purposes
• To improve our website based on aggregated analytics data

We do not use your data for advertising, do not share it with financial or insurance product providers, and do not send unsolicited marketing communications. If you would like to hear about future sessions, you may opt in to our session notification list when making an enquiry — this can be withdrawn at any time.

5. Data Retention

We retain contact and booking data for a maximum of three years from your last interaction with us. Analytics data is retained in aggregated form only and is not linked to individual identifiers after 14 months. You may request deletion of your data at any time by contacting [email protected].

6. Data Sharing and Third Parties

We do not sell, rent, or trade personal data. We may share data with:

• Service providers: email hosting and website services that process data on our behalf under data processing agreements.
• Analytics services: aggregated, non-identifying usage data may be processed by analytics platforms we use to understand how the website is used.
• Legal requirements: where required by Thai law or competent authority.

No personal data is shared with financial product providers, insurance companies, or any commercial entity for marketing purposes.

7. Cookies

We use essential cookies to keep the website functioning and, with your consent, analytics cookies to understand how the site is used. You can manage your cookie preferences at any time through our Cookie Policy page.

8. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. These include encrypted communication channels for email, access controls for administrative systems, and limiting data held to what is genuinely needed.

In the event of a data breach that is likely to result in risk to your rights, we will notify you and, where required, the relevant authority within the timeframe required by applicable law.

9. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Object to processing based on legitimate interests
• Withdraw consent for analytics cookies at any time
• Lodge a complaint with a relevant data protection authority in Thailand or your country of residence

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Children's Privacy

Our workshops and website are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe a minor has submitted data to us, please contact us at [email protected] so we can delete it.

11. External Links

Our website may contain links to official government websites and other external sources. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting any personal data to them.

12. Jurisdiction

Silverpath operates in Thailand. This policy is governed by Thai law. Where applicable, we also endeavour to meet internationally recognised data protection principles for the benefit of participants from other countries.

13. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be noted on the homepage for 30 days following the update.

Contact for Privacy Enquiries

Silverpath · 64 Patak Road, Karon, Phuket 83100, Thailand

Email: [email protected]

Phone: +66 2 352 9648